Privacy Policy

This Privacy Policy describes how MemoHoney US & Canada ("we", "us" or "our") handles information when you visit this website or place an order through it. By using this website, you agree to the practices described below.

1. Information We Collect

We keep data collection to a minimum. When you browse this website, no account is created and no personal profile is stored on our site. Information may be collected in the following ways:

• Information you give us directly: when you contact us by email, Telegram or WhatsApp, we receive the name, contact details and message content you choose to share.
• Order information: purchases are completed on the external, secure checkout page linked from this website. Shipping details, payment details and order records are handled by that checkout provider and its payment processors, under their own privacy policies.
• Automatically collected data: like most websites, our hosting may log your IP address, browser type, referring pages and timestamps for security and analytics purposes.
• Cookies and similar technologies: essential cookies keep the site functioning, and optional analytics cookies may be used to understand aggregate visitor behavior. You can block or delete cookies in your browser settings at any time.

2. How We Use Information

We use the limited information we receive to:

• Answer your questions and provide customer support.
• Facilitate and follow up on orders placed through the checkout page.
• Improve the content, performance and security of this website.
• Comply with legal obligations and prevent fraud or abuse.

We do not sell your personal information. We do not send promotional email unless you explicitly ask us to add you to a list, and you can opt out of any communication at any time by replying to our message.

3. Sharing of Information

Information is shared only with service providers strictly as needed to operate this website and fulfill orders: the checkout and payment provider, hosting and analytics providers, and delivery carriers. These parties process data under their own contractual and legal obligations. We may also disclose information if required by law, court order or to protect our rights, safety or property.

4. International Visitors

This website is directed at customers in the United States and Canada. Because we and our service providers may operate internationally, your information may be transferred to and processed in countries other than your own, including the United States. Where required, appropriate safeguards apply to such transfers.

5. Data Retention and Security

We retain contact correspondence only as long as needed to assist you and comply with legal requirements. We use reasonable technical and organizational measures — including encrypted connections (HTTPS) — to protect information against unauthorized access, alteration or destruction. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

This website and the product featured on it are intended for adults aged 18 and over. We do not knowingly collect information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

7. Your Rights

Depending on your jurisdiction — including rights under US state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA) and Canadian privacy legislation such as PIPEDA — you may have the right to access, correct, delete, or port your personal information, and to opt out of its sale or sharing (we do not sell it). To exercise any right, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised "last updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us About Privacy

Email: contact@nutrafame.com
Telegram: @shubhammalva
WhatsApp: +91 70555 67447

We take your privacy seriously and will respond to every privacy request or question personally.